Refund & Cancellation
POWRBRIDGE LTD • Global Billing Policy
Bespoke Service Notice:As POWRBRIDGE LTD delivers custom software engineering, work is executed on a strictly Milestone-Based Model. This ensures transparency and aligns with UK consumer law.
1. Milestone-Based Approvals
Projects are divided into specific technical phases. By approving a milestone, you confirm that the delivered work meets the agreed requirements.
Once a milestone is signed off and delivered, the associated funds are non-refundable as they represent labor and resources already consumed.
2. Cancellation
You may pause or cancel your project with a 14-day notice. We will invoice for all work completed up to the date of cancellation.
3. Refunds
Refunds for unstarted work are processed via Wise or Stripe within 10 business days, subject to a 5% administrative fee.
Billing & Finance
Questions regarding your payment?